Payment

Methods

We accept:

• Visa
• American Express
• Mastercard
• PayPal
• Klarna
• Maestro
• Apple Pay
• Google Pay.

If you pay using PayPal, the PayPal Privacy Policy will also apply. This sets out how PayPal collects, retains, processes, shares and transfers your personal data when you use PayPal’s services.

Conditions

For security, the billing name and address must match that of the payment method. We reserve the right to cancel any order that does not comply with this or our other security checks.

Your card or other payment method will not be charged until your order is accepted and shipped. It may show a pre-authorisation of the funds when you place your order. Payment will be taken for pre-ordered or personalised items at the time of or shortly after you submit your order and in advance of shipping.

Security

Online payment card transactions are transmitted using Secure Socket Layer (SSL) encryption technology. For further details see our Privacy Statement.

Declined Payments

If your payment has been declined:

1. Check that your details are correct, such as your 16-digit card number or 3 or 4-digit security code
2. Make sure your card or payment method has not expired
3. If your payment continues to be declined, contact your bank or payment provider

For saved payment details:

1. Check your selected card has not expired
2. Make sure the billing address matches that registered for your card or payment method
3. Check the 3 or 4-digit security code is correct. For security we will ask for this whenever you make a purchase.